Terms of Service
Effective Date: 6-17-25
Welcome to Charming Quail™ Jewelry Design! These Terms of Service govern your use of our website and apply to all purchases made through www.charmingquail.com. By accessing this site or placing an order, you agree to be bound by the following terms. If you have any questions, feel free to contact us at www.charmingquail.com/contact.
1. Website Use
You agree to use this site only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the site. All content, designs, images, and logos are the property of Charming Quail™ Jewelry Design and may not be copied or used without our written permission.
2. Product Information
We do our best to describe and photograph our products as accurately as possible. However:
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Natural gemstones can vary in color, pattern, and clarity.
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Custom jewelry may differ slightly from initial sketches or digital renders as designs evolve during the creation process.
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Ring sizing may vary slightly based on width and style. Most rings we offer can be resized, but resizing is the responsibility of the customer. We recommend confirming your accurate ring size before ordering.
3. Pricing and Payment
All prices are listed in U.S. Dollars (USD). Applicable sales tax will be calculated at checkout. We accept payment via the secure Wix Payments system. Your payment information is handled securely and is not stored on our servers.
4. Shipping
We currently ship to addresses within the United States. If you're outside the U.S. and interested in placing an order, feel free to contact us and we’ll look into shipping options on a case-by-case basis. All shipping timelines are estimates, and delays may occasionally occur beyond our control.
5. Returns and Exchanges
Standard Products:
If you’re not fully satisfied with a non-custom item, you may return it within 14 days of the shipping date. Items must be unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error on our part.
Custom Products:
Custom orders are not eligible for returns. However, if you're not fully satisfied with your custom piece, we offer one full remake based on your original design concept. This is our way of standing behind the care and effort we put into your one-of-a-kind piece.
6. Allergies and Materials
Charming Quail™ Jewelry Design is not responsible for allergic reactions to metals or materials. If you have a known metal allergy, we encourage you to contact us before ordering. We're happy to work with you to create a hypoallergenic version of your jewelry if possible.
7. Intellectual Property
All designs, photos, content, and branding on this site are the intellectual property of Charming Quail™ Jewelry Design and may not be used or reproduced without written permission.
8. Limitation of Liability
We do our best to ensure our website is secure and functioning properly, but we can't guarantee uninterrupted access or be held responsible for third-party service outages (such as Wix, MailChimp, or payment processors). We are also not liable for delays in shipping, acts of nature, or other issues outside our control.
9. Governing Law
These terms and any disputes related to your use of our site or purchases from us are governed by the laws of the State of Colorado, United States.
10. Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be posted on our site, and the effective date at the top will reflect the most recent changes. By continuing to use the site after updates, you agree to the new terms.
Questions?
We’re happy to help! Contact us anytime at www.charmingquail.com/contact.